Help Hub — Attention Training FAQs.
TALi is here to help! Please browse our frequently asked questions for more information on how to download our apps, set up your account and get the most out of our assessment and training course.
More on our technical specifications and other general considerations.Click here
Attention Assessment — TALi app FAQs
More on setting up your account and getting started with the TALi app.Click here
Attention Training — TRAIN FAQs
More on supporting your child to get the most out of TRAIN.View below
How do I access TRAIN?
Once you have purchased the TRAIN upgrade from the TALi app, you will need to download the TRAIN app from the Google Play or Apple App Store.
How do I log in to TRAIN?
Open the TRAIN app and log in using your TALi email and password.
Why can’t I log in to TRAIN?
If you’re having issues logging in to the TRAIN app, please check the following:
1. Check your region
Please ensure the region is set to India. This can be edited in the top left corner of the TRAIN login screen.
2. Check your email and password
If you have forgotten your password, you can reset your password here
3. Check you have successfully purchased the TRAIN upgrade
You will need to have purchased the TRAIN upgrade before you can access the app. Please log in to the TALi app and select your child to ensure you have successfully purchased and unlocked TRAIN.
Can I log in to TRAIN with more than one device?
If you have another device active, you will need to log in and clear it from the portal. Once you log in, click on your name on the top right-hand side and click on ‘Clear Device’. You will then be able to remove any other active devices. If you’re still having trouble logging into TRAIN, please email us.
What are the benefits of TRAIN for my child?
TRAIN is a world-first digital program to train attention skills in early childhood. Research has shown that this type of training is linked to a number of immediate and long-term benefits, including improved academic performance, employment opportunities, social skills and general wellbeing. You can read more about the scientific research here.
What does TRAIN cost?
TRAIN costs ₹999 per child, which unlocks access to the five-week attention training course, real-time tracking of attention scores within the TALi app, weekly progress reports sent via email, and a follow-up TALi assessment session showing your child’s attention gains compared to baseline.
To purchase TRAIN, log in to the TALi app, select your child and follow the prompts.
How long will it take my child to complete TRAIN?
TRAIN involves 25 cognitive attention training sessions spread over five weeks. Each session will take your child approximately 20 minutes to complete. You might find it helpful to start TRAIN at the beginning of a week to establish a routine and keep your child on track.
How often should my child use TRAIN?
Ideally, your child should complete five training sessions each week. If they miss a session, try to reintroduce it the following day.
Can my child use TRAIN every day?
TRAIN is designed to be used five days a week, not seven days a week. Giving your child a break can help to avoid fatigue and provides more flexibility to catch up on any missed sessions.
Can I help my child to complete TRAIN?
Each training exercise starts with clear instructions and a practice trial that is repeated until your child has learnt how to play and can respond correctly. If your child gets stuck on the practice trial, you can help by explaining the instructions. However, it’s important for your child to complete the training exercises on their own, as studies show that parental involvement has an impact on training outcomes.
Do I need to sit with my child while they complete TRAIN?
Yes! If possible, you should sit next to your child while they complete each TRAIN session. A consistent approach can help to demonstrate that the training is important and a valuable use of time – for them and for you.
Can I see my child’s progress before they have completed TRAIN?
Each week you will receive a TRAIN progress report delivered via email. It will show your child’s performance in the training exercises and highlight areas of attention that may benefit from additional support.
What should I do if my child has missed up to four days of training?
Continue with TRAIN as normal. Have your child start the next session without skipping any missed days. These catch-up sessions can be fitted in at any time over the five weeks until your child is back on track. Missing sessions is not ideal, but the benefits of training will not be lost if your child has followed the program up until the break. However, you will need to keep any breaks in mind when analysing your weekly progress reports, and your final personalised attention report.
Can my child take breaks in between training exercises?
Each TRAIN session involves four fun and engaging game-based exercises that change and become more difficult as the training course progresses. Ideally, all four exercises should be completed without stopping. However, if your child does need to take a short break, the best time for this is in between exercises (rather than in the middle of an exercise).
What can I do to help if my child is getting bored with TRAIN?
TRAIN uses repetition of game-based exercises to strengthen the neural pathways responsible for cognitive attention skills. This repetition can make some children start to feel bored or fatigued around week 4 or 5 of the program. Here are some tips to help keep your child engaged.
- Incorporate TRAIN into a weekly schedule along with school, extracurricular activities, playdates and chores.
- Complete TRAIN sessions at a consistent time each day, and avoid times when your child may be hungry or tired (e.g. after playing sport or at the end of the day).
- Find ways to incentivise TRAIN – choose rewards that are appropriate to your child.
Discuss the benefits of TRAIN with your child and the ways in which it can help them to learn and connect with others (e.g. through enhanced creativity, talking and playing with friends, co-operating with other children, etc.).
- Sit with your child and provide encouragement while they are completing TRAIN sessions – being involved can also help you to understand your child’s strengths and weaknesses.
How can I prepare my child for TRAIN?
- Communicate the training expectations for TRAIN and ask your child to suggest ways in which they can manage their time.
- Create a visual training schedule together and recognise that other activities may need to be put on hold to get the most out of TRAIN. For example, these sample schedules may help to guide you.
- Talk with your child about TRAIN using language they can understand. For example:
“Tom, you know how you sometimes struggle to stay focused in class? This program helps to increase your attention skills so you can listen and focus for longer.”
“Jess, you know how you get into trouble in class because sometimes you get fidgety? Well, this program will help with that. I know you’d like to get better at those things.”
How can I track my child’s TRAIN progress on a day-to-day basis?
Look for daily improvements in skills and behaviour as your child progresses through the program. Make a list for yourself or schedule time with other adults in the family (or at school) to note even minor improvements. You can also note improvements within the ‘Daily Notes’ section of the app, which is available at the end of each TRAIN session.
What can I do to ensure my child continues with their attention gains?
In the weeks and months after completing TRAIN, your child’s core attention skills will continue to develop with practice. Here are some recommendations for getting the most out of the program.
- Continue to foster family involvement and a sense of achievement in your child with praise and positive reinforcement.
- Complete regular activities about 3–5 times a week to practice different aspects of attention.
- Gradually increase the demands of these activities over the following months. For example, encourage your child to read or complete puzzles, and then extend the time spent on these tasks by a few minutes each month.
What are some activities I can do with my child to practice attention skills?
Here are some examples of activities you can do 3–5 times a week with your child to continue building on their key attention skills.
Home/School Based Activities
|Selective Attention||Pay attention to the class teacher and ignore distractions.||Start each activity with a clear and explicitly stated goal to help children understand what they should pay attention to.||
|Sustained Attention||Complete a homework assignment before watching TV or playing video games.||Build the duration of tasks gradually. Start with tasks that are relevant and appealing to your child. Ensure the environment is quiet with limited distractions.||
|Attentional Control||Switch from one activity or subject to another.||Clearly outline how you expect your child to behave at home or in the classroom (e.g. stay seated, don’t shout out). Keep time-structured, this can be both leisure and learning activities. Exercise can also help with impulsive and hyperactive behaviours.||